Frequently Asked Questions

Can I order via e-mail?

Of course, using the following address: info@peterbijoux.com

How can I order when not using the internet?

Call +39 0473 237664 . We are pleased attending you during our business hours. You may, of course, order also via fax +39 0473 237664 at any time.

How safe is the transmission of my personal data?

All data, you are providing us with, are transmitted as encoded text. This especially applies to payment informations. We are using the SSL (Secure Socket Layer) encoding system. Your data con therefore not be viewed by others.

Who is the responsible person for our online shop?

Mr. Florian Haid, florian@peterbijioux.com

Has my order reached the addressee?

Whether your online order has reached us or not, you can understand from the confirmation appearing on your screen immediately after sending the order. Furthermore, you will receive a confirmation of order by return of e-mail. This is the reason why you had to fill in your e-mail address.

I do not find what I am looking for. What can I do?

Use our product search options in the upper horizontal window of navigation. Should you, however, not find the product you are looking for, send us an e-mail: info@peterbijoux.com

How long does it take to get the products?

We will deal with your order as soon as possible. The shipment by the Italian Post will take approximately three days within the EU.